Privacy Policy

Gary’s Computer Repair Service is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR).

What information do we collect

We may collect and store the following information:

  • Name

  • Email address

  • Phone number

  • Device details

  • Support requests and service history

This information is only collected when you contact us, request support, or use our services.

How we use your information

We use your information to:

  • Provide technical support and repair services

  • Communicate with you about your service or account

  • Arrange appointments and follow up on work completed

  • Manage ongoing support plans

We do not sell or share your personal data with third parties for marketing purposes.

Data access and security

Access to customer data is restricted to authorised staff only.
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Remote access

When providing remote support, access is only initiated with your permission and is used solely for the purpose of delivering the agreed service.

Data retention

We retain customer information only for as long as necessary to provide services and meet legal or accounting obligations.

Your rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for ongoing services

Requests can be made by contacting us directly.

Contact

If you have any questions about this policy or how your data is handled, please contact:

Gary’s Computer Repair Service